FAQ
Websites
Websites
What is the website development process like?
We follow a structured development process, starting with understanding your requirements, designing wireframes, creating the website, testing functionality, and finally launching the site. We keep you involved and informed at every stage to ensure the end result meets your expectations. Check out our process page for more details.
Do I need to provide content for my website, or can your agency create it for me?
The content provided by you is essential to having a website that is unique and true to your brand, however, we do offer content creation services if you need some help. Whether you need text, photography, or graphic design, our team can collaborate with you to create engaging and relevant content that effectively communicates your message.
How long does it take to build a website?
Expect 1-2 weeks on average once your content is submitted. The timeline for website development can vary depending on the scope and complexity of the project. We provide estimated timelines in our proposal based on your requirements and work diligently to deliver your website within the agreed-upon timeframe.
What steps do you take to ensure my website aligns with my branding and business goals?
Our design process begins with a thorough understanding of your brand identity, target audience, and business objectives. We then create custom designs that reflect your brand personality and messaging while prioritizing user experience and functionality to help you achieve your goals effectively.
Will my website be mobile-friendly and responsive?
Yes, all websites we build are designed to be fully responsive and mobile-friendly, ensuring optimal viewing and usability across devices of all sizes, including smartphones, tablets, and desktop computers.
Will my website be optimized for search engines (SEO)?
Yes, we prioritize search engine optimization (SEO) throughout the website development process. From optimizing page titles and meta descriptions to implementing proper site structure, we ensure your website is optimized for improved visibility and ranking on search engine results pages.
Can you integrate third-party tools or services into my website?
Absolutely. Whether you need e-commerce functionality, booking systems, or any other third-party tools, we have the expertise to seamlessly integrate most 3rd party tools into your website, enhancing its functionality and user experience.
Will my website be scalable as my business grows and evolves?
Yes, we build websites with scalability in mind, allowing for future growth and expansion. Whether you need to add new features, integrate additional functionalities, or accommodate increased traffic volume, we can scale your website to meet your evolving business needs.
What analytics and tracking tools do you integrate into the website to measure performance?
We integrate Google Analytics into your website on top of native analytics to provide valuable insights into visitor behavior, traffic sources, conversion rates, and other key metrics. This data helps you make informed decisions and optimize your website for better performance and results. Framer also has native analytics installed through the platform.
What is the website development process like?
We follow a structured development process, starting with understanding your requirements, designing wireframes, creating the website, testing functionality, and finally launching the site. We keep you involved and informed at every stage to ensure the end result meets your expectations. Check out our process page for more details.
Do I need to provide content for my website, or can your agency create it for me?
The content provided by you is essential to having a website that is unique and true to your brand, however, we do offer content creation services if you need some help. Whether you need text, photography, or graphic design, our team can collaborate with you to create engaging and relevant content that effectively communicates your message.
How long does it take to build a website?
Expect 1-2 weeks on average once your content is submitted. The timeline for website development can vary depending on the scope and complexity of the project. We provide estimated timelines in our proposal based on your requirements and work diligently to deliver your website within the agreed-upon timeframe.
What steps do you take to ensure my website aligns with my branding and business goals?
Our design process begins with a thorough understanding of your brand identity, target audience, and business objectives. We then create custom designs that reflect your brand personality and messaging while prioritizing user experience and functionality to help you achieve your goals effectively.
Will my website be mobile-friendly and responsive?
Yes, all websites we build are designed to be fully responsive and mobile-friendly, ensuring optimal viewing and usability across devices of all sizes, including smartphones, tablets, and desktop computers.
Will my website be optimized for search engines (SEO)?
Yes, we prioritize search engine optimization (SEO) throughout the website development process. From optimizing page titles and meta descriptions to implementing proper site structure, we ensure your website is optimized for improved visibility and ranking on search engine results pages.
Can you integrate third-party tools or services into my website?
Absolutely. Whether you need e-commerce functionality, booking systems, or any other third-party tools, we have the expertise to seamlessly integrate most 3rd party tools into your website, enhancing its functionality and user experience.
Will my website be scalable as my business grows and evolves?
Yes, we build websites with scalability in mind, allowing for future growth and expansion. Whether you need to add new features, integrate additional functionalities, or accommodate increased traffic volume, we can scale your website to meet your evolving business needs.
What analytics and tracking tools do you integrate into the website to measure performance?
We integrate Google Analytics into your website on top of native analytics to provide valuable insights into visitor behavior, traffic sources, conversion rates, and other key metrics. This data helps you make informed decisions and optimize your website for better performance and results. Framer also has native analytics installed through the platform.
What is the website development process like?
We follow a structured development process, starting with understanding your requirements, designing wireframes, creating the website, testing functionality, and finally launching the site. We keep you involved and informed at every stage to ensure the end result meets your expectations. Check out our process page for more details.
Do I need to provide content for my website, or can your agency create it for me?
The content provided by you is essential to having a website that is unique and true to your brand, however, we do offer content creation services if you need some help. Whether you need text, photography, or graphic design, our team can collaborate with you to create engaging and relevant content that effectively communicates your message.
How long does it take to build a website?
Expect 1-2 weeks on average once your content is submitted. The timeline for website development can vary depending on the scope and complexity of the project. We provide estimated timelines in our proposal based on your requirements and work diligently to deliver your website within the agreed-upon timeframe.
What steps do you take to ensure my website aligns with my branding and business goals?
Our design process begins with a thorough understanding of your brand identity, target audience, and business objectives. We then create custom designs that reflect your brand personality and messaging while prioritizing user experience and functionality to help you achieve your goals effectively.
Will my website be mobile-friendly and responsive?
Yes, all websites we build are designed to be fully responsive and mobile-friendly, ensuring optimal viewing and usability across devices of all sizes, including smartphones, tablets, and desktop computers.
Will my website be optimized for search engines (SEO)?
Yes, we prioritize search engine optimization (SEO) throughout the website development process. From optimizing page titles and meta descriptions to implementing proper site structure, we ensure your website is optimized for improved visibility and ranking on search engine results pages.
Can you integrate third-party tools or services into my website?
Absolutely. Whether you need e-commerce functionality, booking systems, or any other third-party tools, we have the expertise to seamlessly integrate most 3rd party tools into your website, enhancing its functionality and user experience.
Will my website be scalable as my business grows and evolves?
Yes, we build websites with scalability in mind, allowing for future growth and expansion. Whether you need to add new features, integrate additional functionalities, or accommodate increased traffic volume, we can scale your website to meet your evolving business needs.
What analytics and tracking tools do you integrate into the website to measure performance?
We integrate Google Analytics into your website on top of native analytics to provide valuable insights into visitor behavior, traffic sources, conversion rates, and other key metrics. This data helps you make informed decisions and optimize your website for better performance and results. Framer also has native analytics installed through the platform.
Management
Management
What is web management, and why is it important for my website?
Web management is essential for maximizing the effectiveness and longevity of your website. It involves the ongoing maintenance, optimization, and oversight of your website to ensure it remains functional, secure, and optimized for performance. It also encompasses ongoing content updates and technical support.
Can I use my existing domain name?
Yes, you can use your existing domain name. We will configure your DNS records to point to the hosting servers, ensuring your website is accessible.
Will I have control over the content and updates to my website?
Yes, you will retain control over the content and updates to your website under the web management plan. We allow you to contact us anytime to make content updates as needed.
Do I need web management services for my website, or can I manage it myself?
If you have the technical skills you can absolutely do it yourself! However, having Monumint take care of it comes with numerous benefits, including technical expertise, time savings, scalability, and peace of mind. We have the knowledge, tools, and resources to handle the technical aspects of website management efficiently, allowing you to focus on running your business.
Can I customize the web management plan to meet the specific needs of my website?
Yes, we offer customizable web management plans tailored to the unique needs of your website. This allows you to select the services, features, and support options that align with your requirements and budget.
What is web management, and why is it important for my website?
Web management is essential for maximizing the effectiveness and longevity of your website. It involves the ongoing maintenance, optimization, and oversight of your website to ensure it remains functional, secure, and optimized for performance. It also encompasses ongoing content updates and technical support.
Can I use my existing domain name?
Yes, you can use your existing domain name. We will configure your DNS records to point to the hosting servers, ensuring your website is accessible.
Will I have control over the content and updates to my website?
Yes, you will retain control over the content and updates to your website under the web management plan. We allow you to contact us anytime to make content updates as needed.
Do I need web management services for my website, or can I manage it myself?
If you have the technical skills you can absolutely do it yourself! However, having Monumint take care of it comes with numerous benefits, including technical expertise, time savings, scalability, and peace of mind. We have the knowledge, tools, and resources to handle the technical aspects of website management efficiently, allowing you to focus on running your business.
Can I customize the web management plan to meet the specific needs of my website?
Yes, we offer customizable web management plans tailored to the unique needs of your website. This allows you to select the services, features, and support options that align with your requirements and budget.
What is web management, and why is it important for my website?
Web management is essential for maximizing the effectiveness and longevity of your website. It involves the ongoing maintenance, optimization, and oversight of your website to ensure it remains functional, secure, and optimized for performance. It also encompasses ongoing content updates and technical support.
Can I use my existing domain name?
Yes, you can use your existing domain name. We will configure your DNS records to point to the hosting servers, ensuring your website is accessible.
Will I have control over the content and updates to my website?
Yes, you will retain control over the content and updates to your website under the web management plan. We allow you to contact us anytime to make content updates as needed.
Do I need web management services for my website, or can I manage it myself?
If you have the technical skills you can absolutely do it yourself! However, having Monumint take care of it comes with numerous benefits, including technical expertise, time savings, scalability, and peace of mind. We have the knowledge, tools, and resources to handle the technical aspects of website management efficiently, allowing you to focus on running your business.
Can I customize the web management plan to meet the specific needs of my website?
Yes, we offer customizable web management plans tailored to the unique needs of your website. This allows you to select the services, features, and support options that align with your requirements and budget.
Advertising
What steps will you take to ensure my ads are seen by the right audience?
We leverage advanced targeting capabilities offered by digital advertising platforms to reach your target audience with precision. By defining audience segments based on demographics, interests, and online behavior, we ensure that your ads resonate with the most relevant potential customers.
What type of ads do you create?
The type of ad depends on your goals and the platform you're using. Options include text, image, video, carousel, and more. We consider your audience's preferences and the campaign goals before moving forward.
What platforms should I advertise on?
The choice of platforms depends on your target audience and advertising goals. The most common options that we offer are Google and Meta, which will reach the largest audience possible.
How do I track the success of my campaigns?
We use various metrics to track the performance of your campaigns, such as click-through rate (CTR), conversion rate, cost per acquisition (CPA), return on ad spend (ROAS), and more. We set up conversion tracking and monitor these metrics regularly to evaluate your campaign's effectiveness.
How do you optimize my ad creative?
We continuously test different ad creatives, headlines, images, and calls-to-action to see what resonates best with your audience. Use A/B testing to compare variations and refine your creative elements based on performance data.
How long should I run my ad campaigns?
The duration of your ad campaigns depends on your objectives and budget. Consider factors such as campaign goals, seasonality, and audience behavior. Some campaigns may run continuously, while others might be time-limited promotions or seasonal initiatives.
What is ad relevance, and why is it important?
Ad relevance refers to how well your ad matches the user's search intent or interests. Platforms like Google Ads and Facebook Ads reward ads with high relevance by giving them better placement and lower costs.
What level of involvement will I have in the ad campaign management process?
We value collaboration and transparency, so we encourage open communication throughout the campaign management process. Our team will provide regular updates, performance reports, and opportunities for feedback to ensure that we're aligned with your objectives and preferences every step of the way.
How much should I budget for digital advertising?
Budgeting varies widely depending on factors like your industry, target audience, and advertising goals. It's essential to allocate enough budget to reach your objectives, but to also commit to a long term plan.
How do you ensure compliance with advertising platform policies and regulations?
Our agency stays up-to-date with the latest advertising policies and guidelines across all platforms to ensure compliance and prevent any issues that could impact campaign performance. We adhere to best practices and ethical standards to maintain the integrity of your advertising campaigns.
What steps will you take to ensure my ads are seen by the right audience?
We leverage advanced targeting capabilities offered by digital advertising platforms to reach your target audience with precision. By defining audience segments based on demographics, interests, and online behavior, we ensure that your ads resonate with the most relevant potential customers.
What type of ads do you create?
The type of ad depends on your goals and the platform you're using. Options include text, image, video, carousel, and more. We consider your audience's preferences and the campaign goals before moving forward.
What platforms should I advertise on?
The choice of platforms depends on your target audience and advertising goals. The most common options that we offer are Google and Meta, which will reach the largest audience possible.
How do I track the success of my campaigns?
We use various metrics to track the performance of your campaigns, such as click-through rate (CTR), conversion rate, cost per acquisition (CPA), return on ad spend (ROAS), and more. We set up conversion tracking and monitor these metrics regularly to evaluate your campaign's effectiveness.
How do you optimize my ad creative?
We continuously test different ad creatives, headlines, images, and calls-to-action to see what resonates best with your audience. Use A/B testing to compare variations and refine your creative elements based on performance data.
How long should I run my ad campaigns?
The duration of your ad campaigns depends on your objectives and budget. Consider factors such as campaign goals, seasonality, and audience behavior. Some campaigns may run continuously, while others might be time-limited promotions or seasonal initiatives.
What is ad relevance, and why is it important?
Ad relevance refers to how well your ad matches the user's search intent or interests. Platforms like Google Ads and Facebook Ads reward ads with high relevance by giving them better placement and lower costs.
What level of involvement will I have in the ad campaign management process?
We value collaboration and transparency, so we encourage open communication throughout the campaign management process. Our team will provide regular updates, performance reports, and opportunities for feedback to ensure that we're aligned with your objectives and preferences every step of the way.
How much should I budget for digital advertising?
Budgeting varies widely depending on factors like your industry, target audience, and advertising goals. It's essential to allocate enough budget to reach your objectives, but to also commit to a long term plan.
How do you ensure compliance with advertising platform policies and regulations?
Our agency stays up-to-date with the latest advertising policies and guidelines across all platforms to ensure compliance and prevent any issues that could impact campaign performance. We adhere to best practices and ethical standards to maintain the integrity of your advertising campaigns.
What steps will you take to ensure my ads are seen by the right audience?
We leverage advanced targeting capabilities offered by digital advertising platforms to reach your target audience with precision. By defining audience segments based on demographics, interests, and online behavior, we ensure that your ads resonate with the most relevant potential customers.
What type of ads do you create?
The type of ad depends on your goals and the platform you're using. Options include text, image, video, carousel, and more. We consider your audience's preferences and the campaign goals before moving forward.
What platforms should I advertise on?
The choice of platforms depends on your target audience and advertising goals. The most common options that we offer are Google and Meta, which will reach the largest audience possible.
How do I track the success of my campaigns?
We use various metrics to track the performance of your campaigns, such as click-through rate (CTR), conversion rate, cost per acquisition (CPA), return on ad spend (ROAS), and more. We set up conversion tracking and monitor these metrics regularly to evaluate your campaign's effectiveness.
How do you optimize my ad creative?
We continuously test different ad creatives, headlines, images, and calls-to-action to see what resonates best with your audience. Use A/B testing to compare variations and refine your creative elements based on performance data.
How long should I run my ad campaigns?
The duration of your ad campaigns depends on your objectives and budget. Consider factors such as campaign goals, seasonality, and audience behavior. Some campaigns may run continuously, while others might be time-limited promotions or seasonal initiatives.
What is ad relevance, and why is it important?
Ad relevance refers to how well your ad matches the user's search intent or interests. Platforms like Google Ads and Facebook Ads reward ads with high relevance by giving them better placement and lower costs.
What level of involvement will I have in the ad campaign management process?
We value collaboration and transparency, so we encourage open communication throughout the campaign management process. Our team will provide regular updates, performance reports, and opportunities for feedback to ensure that we're aligned with your objectives and preferences every step of the way.
How much should I budget for digital advertising?
Budgeting varies widely depending on factors like your industry, target audience, and advertising goals. It's essential to allocate enough budget to reach your objectives, but to also commit to a long term plan.
How do you ensure compliance with advertising platform policies and regulations?
Our agency stays up-to-date with the latest advertising policies and guidelines across all platforms to ensure compliance and prevent any issues that could impact campaign performance. We adhere to best practices and ethical standards to maintain the integrity of your advertising campaigns.
Billing
Are there any additional fees or hidden costs I should be aware of?
No, we believe in transparent pricing and strive to communicate all costs upfront. Any additional costs to your project would be communicated and approved by you in advance to avoid surprises.
Do you require a deposit or upfront payment?
Our websites require no deposit, and monthly payments begin at launch.
What are your payment terms?
Payments are made on a recurring schedule on the 1st of each month. Contract minimum term is 12 months, after which services can be cancelled anytime at no charge.
What payment methods do you accept?
We require credit card or pre-authorized debit for services on a recurring payment schedule in order to ensure a seamless payment process.
What happens if the project scope changes during development?
If there are changes or additions to the project scope that affect the cost, we will discuss these adjustments with you and provide a revised proposal or estimate for your approval before proceeding. This ensures that everyone is aligned on expectations and avoids any misunderstandings.
Is sales tax included in your pricing, or will it be added to the invoice separately?
Sales tax is not included in our pricing but will be added to the invoice based on your location and applicable tax laws.
Do you offer refunds if I'm not satisfied with the final product?
Our goal is to ensure your satisfaction with the final product, and we work closely with you throughout the development process to address any concerns or feedback. If you're not satisfied with the final product, we will work with you to resolve any issues and make revisions as needed. However, refunds are typically not offered once the project is completed and delivered.
Can I receive a receipt for my payments?
Yes, upon payment, we will provide you with a receipt confirming the details for your records. Receipts are sent via email for your convenience.
Are there any additional fees or hidden costs I should be aware of?
No, we believe in transparent pricing and strive to communicate all costs upfront. Any additional costs to your project would be communicated and approved by you in advance to avoid surprises.
Do you require a deposit or upfront payment?
Our websites require no deposit, and monthly payments begin at launch.
What are your payment terms?
Payments are made on a recurring schedule on the 1st of each month. Contract minimum term is 12 months, after which services can be cancelled anytime at no charge.
What payment methods do you accept?
We require credit card or pre-authorized debit for services on a recurring payment schedule in order to ensure a seamless payment process.
What happens if the project scope changes during development?
If there are changes or additions to the project scope that affect the cost, we will discuss these adjustments with you and provide a revised proposal or estimate for your approval before proceeding. This ensures that everyone is aligned on expectations and avoids any misunderstandings.
Is sales tax included in your pricing, or will it be added to the invoice separately?
Sales tax is not included in our pricing but will be added to the invoice based on your location and applicable tax laws.
Do you offer refunds if I'm not satisfied with the final product?
Our goal is to ensure your satisfaction with the final product, and we work closely with you throughout the development process to address any concerns or feedback. If you're not satisfied with the final product, we will work with you to resolve any issues and make revisions as needed. However, refunds are typically not offered once the project is completed and delivered.
Can I receive a receipt for my payments?
Yes, upon payment, we will provide you with a receipt confirming the details for your records. Receipts are sent via email for your convenience.
Are there any additional fees or hidden costs I should be aware of?
No, we believe in transparent pricing and strive to communicate all costs upfront. Any additional costs to your project would be communicated and approved by you in advance to avoid surprises.
Do you require a deposit or upfront payment?
Our websites require no deposit, and monthly payments begin at launch.
What are your payment terms?
Payments are made on a recurring schedule on the 1st of each month. Contract minimum term is 12 months, after which services can be cancelled anytime at no charge.
What payment methods do you accept?
We require credit card or pre-authorized debit for services on a recurring payment schedule in order to ensure a seamless payment process.
What happens if the project scope changes during development?
If there are changes or additions to the project scope that affect the cost, we will discuss these adjustments with you and provide a revised proposal or estimate for your approval before proceeding. This ensures that everyone is aligned on expectations and avoids any misunderstandings.
Is sales tax included in your pricing, or will it be added to the invoice separately?
Sales tax is not included in our pricing but will be added to the invoice based on your location and applicable tax laws.
Do you offer refunds if I'm not satisfied with the final product?
Our goal is to ensure your satisfaction with the final product, and we work closely with you throughout the development process to address any concerns or feedback. If you're not satisfied with the final product, we will work with you to resolve any issues and make revisions as needed. However, refunds are typically not offered once the project is completed and delivered.
Can I receive a receipt for my payments?
Yes, upon payment, we will provide you with a receipt confirming the details for your records. Receipts are sent via email for your convenience.
Let's kick off your new website.
We're currently accepting new clients for fall 2024.
Let's kick off your new website.
We're currently accepting new clients for fall 2024.
Let's kick off your new website.
We're currently accepting new clients for fall 2024.
Let's kick off your new website.
We're currently accepting new clients for fall 2024.
